Privacy Policy

How we collect, use, and protect your personal information

Last updated: 1st January 2026

Introduction

zenovartil.top d.o.o. ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website at zenovartil.top or use our services.

As a company based in Croatia and operating within the European Union, we comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller Information

The data controller for your personal information is:

  • Company: zenovartil.top d.o.o.
  • Registration Number: 965831427
  • VAT Number: HR96251473864
  • Address: Masarykova ulica 61, 51984 Rijeka, Croatia
  • Email: privacy@zenovartil.top
  • Phone: +385 517737501

Data Collection

We collect personal data that you provide directly to us and information that is automatically collected when you use our website. The data we collect includes:

Information You Provide

  • Contact information (name, email address, phone number)
  • Organisation/institution details
  • Communication preferences
  • Messages and enquiries sent through our contact forms
  • Newsletter subscription information

Automatically Collected Information

  • IP address and location data
  • Browser type and version
  • Device information
  • Website usage patterns and analytics data
  • Cookie and tracking technology data

How We Use Your Information

We use of your data is based on legitimate interests, contract performance, and your consent where required. Specifically, we use your information to:

  • Provide and improve our learning analytics services
  • Respond to your enquiries and provide customer support
  • Send you newsletters and updates (with your consent)
  • Analyse website performance and user behaviour
  • Comply with legal obligations and protect our rights
  • Develop and enhance our service offerings

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

  • Consent: When you provide explicit consent for marketing communications or cookie usage
  • Contract: When processing is necessary to provide our services
  • Legitimate Interests: For business operations, security, and service improvement
  • Legal Obligation: When required by law or regulation

Data Sharing and Third Parties

We do not sell your personal data. We may share your information with:

  • Service providers who assist us in operating our website and services
  • Analytics providers (such as Google Analytics)
  • Legal authorities when required by law
  • Professional advisors and auditors

All third parties are required to protect your data in accordance with applicable data protection laws.

Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy. Specific retention periods include:

  • Contact form submissions: 3 years from last contact
  • Newsletter subscriptions: Until you unsubscribe
  • Website analytics data: 26 months (Google Analytics default)
  • Cookie consent records: 12 months

Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data
  • Right to Restrict Processing: Request limitation of data processing
  • Right to Data Portability: Request transfer of your data
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent for consent-based processing

To exercise these rights, please contact us at privacy@zenovartil.top.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and staff training
  • Incident response procedures

International Data Transfers

Your data may be processed outside the European Economic Area (EEA) by our service providers. When this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Children's Privacy

Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from children under 16. If you become aware that a child has provided us with personal data, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

You also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP) if you believe your data protection rights have been violated.